1. Introduction

Foxelin™️ (“we,” “our,” or “us”), owned and operated by IMG Helping Hands Corp, values privacy, discretion, and transparency. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, or interact with us.

This Policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as other applicable regulations. By accessing or using our website, you agree to the practices described below.

2. Information We Collect

We collect the following categories of personal information, as defined under California law:

a. Information You Provide Directly

• Identifiers: name, email address, phone number
• Commercial information: shipping and billing address, order details
• Payment information: (processed securely by third-party processors; Foxelin™️ does not store full card numbers)
• Account credentials: if you create an account
• Communications: emails, chats, or forms sent to Foxelin™️
• Feedback: surveys or event participation data

b. Information Collected Automatically

• Internet activity: IP address, browser type, device identifiers
• Approximate location data
• Website usage data: pages viewed, session duration, referring URLs
• Cookies: and similar technologies (see Cookie Policy)

c. Information from Third Parties

We may receive limited information from service providers such as payment processors, analytics platforms, and marketing partners. This data is used solely to operate and improve our services.

3. How We Use Personal Information

We use personal information for the following business purposes:

• Processing and fulfilling orders, returns, or exchanges
• Providing customer support and responding to inquiries
• Managing accounts, memberships, or NFC-enabled services
• Improving website functionality and user experience
• Sending transactional and promotional communications (with opt-out rights)
• Preventing fraud, security incidents, and unauthorized activity
• Complying with legal and regulatory obligations

Foxelin™️ does not sell personal information for monetary consideration.

4. Disclosure of Personal Information

We may disclose personal information to trusted service providers including payment processors, shipping logistics, hosting providers, and marketing platforms. All service providers are contractually required to protect personal information and use it only for authorized purposes.

5. California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request info on categories collected and sources.
• Right to Access: Request a copy of the personal information we hold.
• Right to Delete: Request deletion, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate information.
• Right to Opt-Out: Foxelin™️ does not sell personal information. If this changes, an opt-out mechanism will be provided.
• Right to Non-Discrimination: We will not penalize you for exercising your privacy rights.

6. Exercising Your California Rights

To submit a privacy request, contact us at info@foxelin.com with the subject line: “California Privacy Request”. We may verify your identity before processing requests.

7. Data Retention

Personal information is retained only as long as reasonably necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption and secure servers. While no system is absolute, we continuously review our protections.

9. Children’s Privacy

Foxelin™️ does not knowingly collect personal information from individuals under 13 years of age. If discovered, such data will be promptly deleted.

10. Third-Party Services

Foxelin™️ is not responsible for the privacy practices of third-party websites linked to our platform. We encourage you to review their policies independently.

11. International Users

If accessing from outside the U.S., you acknowledge and consent to the transfer and processing of your information in the U.S., where data protection laws may differ.

12. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted with a revised effective date.

13. Contact Us

📧 info@foxelin.com
📍 IMG Helping Hands Corp (DBA Foxelin™️) — United States